Frequently asked questions
Clear answers before anyone enters your yard.
Coverage, scheduling, pets, gates, waste removal, add-ons, and what happens on the first visit - all in one place.
Getting started
What areas do you service?+
We serve Las Cruces and nearby Dona Ana County communities, including ZIP codes 88001, 88003, 88004, 88005, 88006, 88007, 88011, 88012, and 88013. If you are close to the route, ask - we are always evaluating new neighborhoods.
How do I sign up for service?+
Use the online booking form anytime or call or text us at (575) 642-3644. We will confirm your address, yard details, preferred frequency, and start timing.
How much does pet waste removal cost?+
Cost depends on your cleanup frequency, number of dogs, yard needs, and how long it has been since the last thorough cleanup. Use the free quote tool to check service availability and pricing for your ZIP code and selections.
Is there a contract or long-term commitment?+
No. Residential service is designed to stay flexible, with no long-term contract required.
Your service visit
How often do you come to clean?+
Choose twice-weekly, weekly, bi-weekly, monthly, or a one-time cleanup based on your yard and number of dogs.
Do you take the poop with you when you leave?+
Yes. We scoop it, bag it, and haul it away so you do not have to deal with it afterward.
Do I need to be home during service?+
No. As long as we have safe access to the yard and current gate instructions, you can go about your day.
What happens if my dog is in the yard?+
Please tell us about your pets during signup. For the safest, calmest visit, secure dogs that may be protective, anxious, or likely to slip through a gate.
What if I need to reschedule?+
Call or text us and we will work with the route schedule to find the next practical option.
Cleanliness and add-ons
Do you offer additional services?+
Yes. Ask about sanitizer and deodorizer treatment for patios, turf, kennels, and other high-use pet areas.
How do you help prevent cross-contamination?+
Our service standard includes cleaning tools between yards and handling waste carefully before it is removed from the property.
Do you provide one-time cleanups?+
Yes. One-time yard resets are available for buildup, events, seasonal catch-up, or a fresh start before recurring service.
Your yard is waiting
The fastest answer is often a quick text.
Check your address, choose a service rhythm, and get a free quote from the local family crew.